Welcome to the FraudCall documentation!
FraudCall is a fraud prevention tool that places a REAL TIME outbound call to your customers as they are placing orders
on your website. It verifies your customer's identity and validates their transaction by asking them to confirm their
order by phone. Using a combination of a four digit code and voice signature authorization, FraudCall can deter fraudulent
orders, saving you money on chargebacks and loss of mechandise.
FraudCall for osCommerce is made available to you through the partnership between AlgoZone
and Varilogix. With AlgoZone's osCommerce expertise
in osCommerce and Varilogix' technology, we are able to offer a contribution that implements
FraudCall services within your existing osCommerce store.
To learn more about FraudCall and to get an account, please visit the FraudCall site.
- Pay only for verified calls
- Display your Company Phone Number on your Customers Caller ID
- Voices company name, product description and totals during the verification process, in true text to speech. No robot sounding voices here.
- View all Approved and Declined calls in the VCC
- Ability to set list of numbers to the White or Black list in the VCC
- Over 200 countries
How do I get started
To start using FraudCall, you will need to get a Varilogix account. You can open an account
here. After completing your purchase, you will
receive a welcome letter through email. This email will contain your user name, ID and password
necessary for you to access your FraudCall account. Save this email in a safe place for future reference.
Next step is to install the FraudCall module in your osCommerce store. Install instruction can be found
Finally, configure the FraudCall module to fit your needs. Look for the FraudCall configuration guide
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